We're fixing healthcare.
We have to, because healthcare today is really sick care. The whole system is set up to treat people after something goes wrong.
And while traditionally, all the treatment occurred within the four walls of a medical office, we believe addressing physical conditions after they've occurred is not what will change our health crisis.We need to think differently, think bigger, so that we're not just putting a Band-Aid on the sick care problem without addressing root cause.
Advanced primary care has been a buzzword in the industry for years. And it was the answer to the question, "How can we do more with less?" More specifically, it was an approach to get more advanced level practitioners involved in care in order to boost productivity.
At the same time, it was a solution that came on the heels of the realization of a shortage in primary care. Whether it was access, or overload, there weren't enough practitioners in primary care to meet the demand.
But here's why advanced primary care, when done right, is effective: The care team, through strong, multifaceted relationships with patients, has the collaborative power to address the patient’s whole health, and can empower patients to own their health and make positive steps towards their long-term behavior change.
In the Vera advanced primary care model, every member plays a critical role:
Providers develop proactive care plans to guide a patient’s care
Health coaches use empathetic listening and other coaching techniques to drive behavior change
Support staff provide excellent care coordination
You may find yourself asking, "But does it really work? Is there a way to reduce costs?"
Here's the prevailing wisdom: Investing in employee health before they get sick through an advanced primary care option will reduce the cost of care in the future. Here are the four main reasons:
- Advanced primary care drives down overall claims in less than a year by catching problems before they become acute.
- A healthier workforce is more productive. People are more focused at work. More importantly, they’re taking fewer sick days.
- Once claims go down, cost increases slow or stop.
- Return on the initial investment happens fast. (Vera clients have seen it happen as quickly as within 12 months.)
Advanced primary care, when done right, is the model that works. It delivers on effectively managing and coordinating a patient's care. It's that simple — a closed loop, no dropped balls.
A patient works with their provider and health coach to develop a personalized care plan. Once a plan is in place, the clinic care team guides them through the plan and coordinates their care from start to finish.
Patients get most of the care they need at the clinic, reducing costly urgent care, pharmacy expenses, and emergency room visits. When a patient’s needs extend beyond the clinic, the care team coordinates their path to specialty care that makes the most sense for their situation. Once their specialty care is complete, patients return to the clinic for follow-up.
This isn't about just doing more with less, even though that sentiment is the root beneath advanced primary care. Rather, especially in the Vera advanced primary care model, it's about doing a lot more with a lot more.
If you'd like to find out more, download our white paper Delivering Managed Care The Way It Was Intended to discover the difference between sick care and healthcare, and what it means to your company's bottom line.