When a patient engages with their provider, health coach, or clinic, everyone wins. Why? Because engaging is the first step for a patient to take ownership of their own health. But it's not just a win...
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“...All too often, the powerful simplicity of our humanness gets lost in the process of medicine itself.” — Excerpt from Connected: Improving the Patient-Physician Relationship — and Health Care Itself — Through Communication It is well established that positive relationships between patients and providers drive better health outcomes. That’s why hospitals and healthcare organizations are devoting more and more resources to improving their patient experiences every year.
“Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive patient experience.” — Excerpt from 3 Key Traits of a Positive Patient-Provider Relationship, from PatientEngagementHIT According to a 2017 survey conducted by the Council of Accountable Physician Practices (CAPP), patient-provider relationships are the most important consideration for consumers evaluating the quality of their care. In an article reporting on the survey, PatientEngagementHIT offers suggestions for healthcare organizations looking to improve this relationship. Those suggestions boil down to three key traits of successful relationships.
“This is a problem for our health-care system. It doesn’t put great value on care that takes time to pay off. But this is also an opportunity. We have the chance to transform the course of our lives.” — Excerpt from “The Heroism of Incremental Care” by Atul Gawande